Self-service Document Submission & Collection System

Introduction

What is Self-service Document Submission & Collection System ?

V-Series Self-service Document Submission & Collection System automates document handling, enhancing efficiency and user satisfaction while reducing operational costs. Designed for seamless integration, it streamlines submission and collection processes, providing a secure and user-friendly experience for both clients and staff.

Why Our Self-service Document Submission & Collection System?

Enhanced Efficiency
Automated processes significantly, reduce wait times and streamline operations, ensuring faster and more efficient service delivery for both customers and staff.
Cost Savings
By minimizing the need for additional workforce, our system helps to substantially cut operational costs, leading to increased profitability.
User Satisfaction
Provides a quick and easy document submission and collection experience, enhancing overall user satisfaction and convenience.
Security
Ensures secure handling and storage of documents through advanced technologies, protecting sensitive information and maintaining confidentiality.
Reliability
High-performance system with real-time monitoring and remote configuration capabilities, ensuring consistent and reliable operation.

How Our System Works?

Document Submission

  1. Customers submit documents by entering the code number they received prior upon pre-registration.
  2. The kiosk door automatically opens, allowing document placement into the pocket.
  3. Upon door closing, a weight sensor triggers the conveyor belt to move the document to the collection box at the bottom of the submission kiosk.
  4. Staff collects documents from the collection box at the end of the day.

Document Collection

  1. Staff place reviewed documents in assigned lockers.

  2. Customers receive a notification for collection.

  3. Customers scan their QR code and verify their identity at the locker by inserting their Identity Card.

  4. The locker door opens automatically for document retrieval once verification is successful. 

Automated Document Handling

Our system ensures efficient and secure submission and collection of documents, reducing manual intervention and potential errors.

Sensitive & User-friendly Interface

The intuitive touch screen interface is designed for easy navigation, making it accessible for users of all technical skill levels.

Real-time Monitoring

Our system includes real-time monitoring capabilities for both hardware and software, allowing for immediate issue resolution and system configuration. This feature also enables remote system adjustments, enhancing operational flexibility and efficiency.

Seamless Integration

The system is designed to seamlessly incorporate with any existing infrastructure, ensuring a smooth transition and minimal disruption to current operations. It can be easily integrated with other systems and databases, providing a cohesive and unified document management process.

This Is How It Looks Like!

Have a quick dekko on how our products look like in actual and its features.

Document Submission Kiosk

  • Compact, ergonomic design featuring a 21.5-inch industrial-grade TFT LCD screen.
  • Equipped with 10-Point Projected Capacitive Touch technology.
  • Built-in thermal printer, and conveyor belt for document handling.

Document Collection Locker

  • Equipped with a 21.5-industrial-grade TFT LCD screen.
  • Built-in with QR code scanner, IC reader, camera for facial recognition, and automatic door locks.

Application

Government Departments
Corporate Offices
Legal Firms & Courts
Want to know more about our solutions?

We provide customization
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